01 / Pixel72 / Product updates
Product improvements, new capabilities, and updates to Pixel72.
Product Update
Explore your Amazon Connect performance using natural-language questions. With Ask Pixel72, supervisors can investigate queue performance, compare queues, and explore changes in key metrics through a conversational experience.
Product Update
Monitor the metrics that matter across your Amazon Connect contact center. Pixel72 brings call volume, abandonment, wait times, and, when configured, service levels into a unified view, helping supervisors understand performance without digging through multiple reports.
Product Update
Get a broader view of your Amazon Connect operations with dashboards designed for contact center leaders. Pixel72 brings together important performance indicators and trends to help managers understand operational health, spot areas that need attention, and make more informed decisions.
06 / Get started
See how Pixel72 helps Amazon Connect supervisors understand performance, investigate changes, and focus on what matters.